Informations for Teams

By registering on the Orion Hotel Booking Platform, you agree to the Terms and Conditions stated above and confirm to be aware of our Privacy Policy .

Hotel accommodation:
- All prices are quoted in EUR (€), per person per package price (5 or 8 nights).
- Room rates include half board (HB) or full board (FB) meal options and local hotel taxes. All additional services not included must be paid directly to the hotel by the client.
- Check-in time: 2 pm
- Check-out time: no later 10 am.
Requests for early check-in or late check-out will be subject to hotel's availability and additional charges will be incurred.

Methods of Payment:
- Credit Cards accepted (Visa/MasterCard/American Express)
- PayPal
- Bank Transfer
- Any additional commissions or fees imposed by the banks for bank transfer payments are strictly at the expense of the client.



Booking confirmation:
Upon receipt of payment, either via Credit Card, PayPal or Bank Transfer, the Accommodation Services Department will send the participant an email with the details of the booking confirmation. In case of Bank Transfer, the payment verification could take up to 5 working days.

Nominative rooming list for hotel:
It is not necessary to complete this section immediately after the booking has been made.
You must communicate the final rooming list within August 23rd 2019, by returning to "my purchases" in "My account" section of the official website.

Arrival and Departure Form:
In order to prepare a dedicated transportation plan, in arrival and departure, it is necessary to complete the Arrival and Departure Form.
For transfers to/from Bologna Airport and Bologna Railway Station, please click on the Arrival and Departure button, by returning to "my purchases" in "My Account" section of the official website.
You have to communicate these details within August 16th 2019.

Cancellation policy
For cancellations (total reservation or partial reservation) received on or before the 10th of May 2019, no penalty will be applied for the hotel room rate and local taxes. Individual fee is non-refundable.
For any cancellations from the 11th of May 2019 to the 8th of August 2019, a penalty of 50% will be applied on the total amount of the reservation. Individual fee is non-refundable.
For cancellations received after the 9th of August 2019 a penalty of 100% will be applied.
All cancellations must be communicated in writing to our Accommodation Services Department at: info@orionskyglobal.com.

For any assistance required, please contact the Accommodation Services Department at: info@orionskyglobal.com. The Accommodation Services Department will handle your request and reply with 3 working days from the date received.